Cookie Policy
AIO Legal Services
Effective Date: 02 June 2026
Review Date: Annually or sooner if required by law
Contents
- Introduction
- Purpose
- Scope
- What Are Cookies?
- Why We Use Cookies
- Types of Cookies We Use
- Essential Cookies
- Functional Cookies
- Analytics Cookies
- Marketing and Third-Party Cookies
- Managing Your Cookie Preferences
- Browser Controls
- Third-Party Websites
- Changes to this Policy
- Contact Details
1. Introduction
AIO Legal Services Ltd (“AIO Legal Services”, “the Firm”, “we”, “our” or “us”) is committed to protecting the privacy of visitors to our website and ensuring transparency regarding the technologies used when accessing our online services.
This Cookie Policy explains how cookies and similar technologies are used on our website, the purposes for which they are used, and the choices available to users.
This Policy should be read together with the Firm’s Privacy Policy.
2. Purpose
The purpose of this Policy is to explain:
- what cookies are;
- why they are used;
- what categories of cookies the Firm uses;
- how long cookies remain on a user’s device;
- how users may manage or withdraw their consent; and
- how the Firm complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
3. Scope
This Policy applies to:
- visitors to the Firm’s website;
- prospective clients;
- existing clients accessing online services;
- suppliers;
- consultants; and
- any individual interacting with the Firm through its website.
4. What Are Cookies?
Cookies are small text files placed on a user’s computer, mobile device or tablet when visiting a website.
Cookies enable a website to recognise a user’s device, remember preferences, improve functionality and assist in providing a secure and efficient browsing experience.
Cookies do not normally identify an individual directly but may become personal data where they are capable of identifying a user, either alone or when combined with other information.
5. Why We Use Cookies
The Firm uses cookies to:
- ensure the website functions correctly;
- maintain website security;
- remember user preferences;
- improve website performance;
- understand how visitors use the website;
- identify technical issues;
- improve user experience; and
- comply with legal and regulatory obligations.
The Firm does not use cookies to make automated legal decisions about users.
6. Types of Cookies We Use
The Firm may use the following categories of cookies.
(a) Strictly Necessary Cookies
These cookies are essential for the operation of the website.
Without them, certain services cannot function properly.
Examples include cookies used for:
- website security;
- session management;
- login authentication;
- fraud prevention;
- load balancing; and
- cookie consent preferences.
These cookies do not require user consent under applicable legislation.
(b) Functional Cookies
Functional cookies allow the website to remember choices made by users, including:
- language preferences;
- accessibility settings;
- previously entered information; and
- customised website features.
These cookies improve usability but are not essential.
(c) Analytics Cookies
Analytics cookies collect anonymous or pseudonymised information regarding how visitors use the website.
The Firm may use these cookies to understand:
- pages visited;
- time spent on the website;
- navigation paths;
- technical performance;
- browser types;
- operating systems; and
- website improvements.
Where analytics cookies require consent under applicable legislation, they will only be activated after the user has provided consent.
(d) Marketing Cookies
The Firm does not currently use advertising or behavioural marketing cookies.
Should this change in the future, such cookies will only be deployed after obtaining the user’s prior consent where required by law.
7. Essential Cookies
Examples of essential cookies may include those necessary to:
- maintain secure sessions;
- prevent fraudulent activity;
- remember cookie preferences;
- distribute website traffic efficiently; and
- ensure website functionality.
These cookies cannot normally be disabled through the website because they are necessary for its operation.
8. Functional Cookies
Functional cookies assist in providing a more personalised browsing experience by remembering user preferences.
Disabling these cookies may affect certain website features but will not prevent access to the website.
9. Analytics Cookies
Where enabled, analytics cookies assist the Firm in improving the quality of its website.
The Firm may use services such as Google Analytics or equivalent analytics platforms, configured where possible to minimise the collection of personal data.
Where required by law, analytics cookies will only be placed after obtaining the user’s consent.
Users may withdraw consent at any time through the cookie management settings available on the website.
10. Marketing and Third-Party Cookies
The website may include links to external websites or embedded services operated by third parties.
Those providers may place their own cookies on users’ devices.
The Firm does not control third-party cookies and recommends that users review the relevant privacy and cookie policies of those organisations.
Examples may include:
- Google Maps;
- Microsoft;
- LinkedIn;
- YouTube;
- Vimeo; or
- other embedded services.
11. Managing Your Cookie Preferences
When visiting the website for the first time, users will be presented with a cookie banner allowing them to:
- accept all cookies;
- reject non-essential cookies; or
- customise cookie preferences.
Users may change their preferences at any time using the Cookie Settings link available on the website.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
12. Browser Controls
Most internet browsers allow users to:
- view cookies;
- delete cookies;
- block cookies;
- restrict cookies; or
- receive notifications before cookies are placed.
Disabling cookies may affect the functionality of certain parts of the website.
Further information is available through the help pages of individual browser providers.
13. Cookie Retention
Different cookies remain on a device for different periods.
Session cookies are automatically deleted when the browser is closed.
Persistent cookies remain on the user’s device until they expire or are deleted manually.
The Firm periodically reviews cookie retention periods to ensure they remain appropriate and proportionate.
14. Changes to this Policy
The Firm may amend this Cookie Policy from time to time to reflect:
- changes in legislation;
- regulatory guidance;
- technological developments;
- website functionality; or
- operational requirements.
The most recent version will always be published on the Firm’s website together with the effective date.
15. Contact Details
Questions regarding this Cookie Policy or the Firm’s use of cookies should be directed to:
Data Protection Lead
AIO Legal Services
Email: in**@********rs.com
The Firm is registered with the Information Commissioner’s Office (ICO).
ICO Registration Number: ZB404020
Individuals who remain dissatisfied with the handling of personal data may complain to the Information Commissioner’s Office.